Our Strategic Positioning
Efficient Travel Planning and Organization
Booking, and flexible flight tickets for all airlines, international and domestic, pick up and drop off, hotels, and charter flights.
Guaranteed Document Delivery
FINDREX has fully deployed the universal Billing System Platform and electronic ticket software. Thus, e-tickets are sent instantaneously to designated email accounts. We also deliver all travel documents directly when necessary to our clients through our cars and drivers.
Well structured organization with meaningful departmentalization.
Adequate Staff strength and good professionalism in some key locations.
24hours service delivery including public holidays.
Affordable services and efficient management of travel budget to suit interest.
Usage of robust software for accurate accounting and non accounting transactions.
We conduct our business openly, honestly, fairly and transparent in our decision-making.
We lead by example with our positive, motivated approach and can always be relied on to deliver professional solutions.
Customers’ complaints and inquiries are swiftly attended to with feedback within 24hrs.
We monitor our customer satisfaction level through feedback, complaints, commendations, referrals, and loyal existing customers.
FINDREX TRAVELS will ensure all travel requests are processed expediently, all travel itineraries and any related fare restrictions
are communicated.
Training and Workshop
We embrace the culture of “learning ” and “total quality management” and we always have on-the-job training, internal training, and external training for the enhancement of our operations.
Discussion
We actively promote participation in decision-making and encourage empowerment through the sharing of responsibility.
Business Continuity Plans
Availability of adequate staff both at the head office and branches to serve as a back-up in case of any disruption.